Case Center
Professional service, safe delivery – shipment of copper wire recycling machine to US customers.
April 13, 2024There is a famous saying in China: “Details determine success or failure!” To test a professional copper wire recycling machine manufacturer, you must not only examine their professional technology, but also examine the details of their services. In the international machinery trade, shipping and transportation are a very important part. Especially for large-scale machinery and equipment such as copper wire recycling machines, it is necessary to ensure that the goods are delivered to customers safely and completely. Recently, we had a copper wire recycling machine shipment case with an American customer, which demonstrated our factory’s professional service and considerate performance throughout the entire process.
Equipment accessories confirmation and preparation
After the customer’s machine completes production, we will immediately start preparations for shipment. First, we confirm the order machine details with the customer to ensure that the machine parts are accurate. Our technical team then performed final equipment inspections and commissioning to ensure that equipment performance was intact. At the same time, our logistics team began to prepare a delivery plan, including transportation routes, transportation methods, and cargo packaging.
Cargo packaging and safe fixing
As a large mechanical equipment, the copper wire recycling machine needs to be tightly packed and safely fixed during transportation to prevent damage during transportation. We use professional packaging materials to fully wrap the equipment to protect it from the external environment and collisions. At the same time, we have multiple fixations on the equipment to ensure stability during transportation.
Monitoring and tracking during transportation
Once the goods are shipped, our logistics team will monitor and track the shipment throughout the entire process. Through the modern logistics tracking system, we can grasp the location and transportation status of the goods in real time to ensure that the goods reach their destination safely.
In order to deliver the goods safely to American customers, during the delivery process, our logistics team will fully communicate with customers in detail to ensure the accuracy of delivery time and location. After arriving at the destination port, our logistics team will also remind customers to inspect the goods to ensure that the goods are accurate and have not been damaged during transportation. After receiving the goods, the customer was very satisfied with our service and the good condition of the goods. They spoke highly of our factory’s professional services and considerate performance throughout the process, and said that this was the best machine purchase experience they had ever had. If you have any cable recycler needs or questions, please feel free to contact our team. We will serve you wholeheartedly and solve your problems!
